Efficiency Elevated
Cut Costs, Boost Satisfaction
Analyze the past
Advanced returns analysis
Identify the main drive factors behind returns to improve quality.
Identify faulty products to reduce the number of returns.
Predict the future
Return probability prediction
Better plan operational capacity for receiving returned goods based on predicted probabilities.
Reduce the amount of returned goods due to service and quality issues.
Pay extra attention to outbounds likely to return (e.g., make sure there are no delays, add vouchers etc.) and increase customer satisfaction.